WEST VIRGINIA
Veterans Upward Bound
A TRIO program funded by the U.S. Department of Education
Week 2 · Mission worksheet
Use fictional details. No new account, payment or real message is required. Work in the app when available; otherwise use the practice page for that mission or annotate the paper model. Tell your instructor which route you used.
NameWorkstation
Mission 2A · Ask well, then check it
Point A
A broad question: computer help
Point B
A checked answer and a source trail
App: Browser · Google
- Write a question about a local public service you or a neighbor might need, such as computer help at a public library. Name the service, the town and one detail that matters to you, such as evening hours.
- In Edge, ask Google your question. Read the answer, then ask one follow-up question. Record your question and what the follow-up changed. Do not type any private details.
- Open one source link beside or beneath the answer. Record the page title, the organization, the web address (Ctrl and L, Ctrl and C, then Ctrl and V here), today's date and the one detail you will use.
- For that page, answer three checks in a few words each: who published it, when it was updated, and whether it fits your question. Name one detail in the AI answer that the page does not confirm, and one detail to confirm with the organization.
Round 2 · Rescue the weak question
App: Browser · Google
- Rewrite each weak question with a service, a place and one detail: (a) help (b) computer class (c) library. Ask your best rewrite and write one way its answer beat the weak one.
Round 3 · Catch the error
App: Worksheet · fictional answer and page
Fictional AI answer
The Beckley Community Library offers free computer classes for everyone in Beckley, Ohio. It is open until 9 p.m. on weekdays, and you can walk in without signing up.
Fictional library page, updated this spring
Beckley Community Library, Beckley, West Virginia. Learning desk hours: weekdays until 8 p.m. Computer classes are free for library card holders. Sign up at the learning desk.
| Claim from the AI answer | Confirmed, wrong, or not on the page? | What the page says |
|---|---|---|
| Free computer classes | ||
| Beckley, Ohio | ||
| Open until 9 p.m. | ||
| Walk in without signing up |
- Check each claim in the table against the fictional library page. Then write which source you would believe, and the next step before you travel.
Round 4 · Safe to ask?
App: Worksheet · six sample questions
| Someone might type | Fine to ask, or keep out? |
|---|---|
| What time does the Beckley library open? | |
| My Social Security number is [my number]. Can you check my benefits? | |
| Here is my bank card number. Is this store trustworthy? | |
| My diagnosis is... Which clinics near Beckley have evening hours? | |
| How do I reset a forgotten email password? | |
| My claim number is 12345. Why is it late? |
- Sort the six questions in the table. Then rewrite one unsafe question so it works without private details.
Route used: app / simulation / paper · Support: independent / with prompt / needs practice
Mission 2B · Complete a form carefully
Point A
A request with missing information
Point B
A clear practice confirmation
App: Practice form · Open Mission 2B practice (opens a new tab)
- On the Mission 2B practice page, select Review practice request with one choice left blank, and write the message you see. Then choose a topic and a contact method, submit, and copy the confirmation. Say what the confirmation does not prove.
Round 2 · Needed, not needed, risky
App: Worksheet · fictional request form
| Field on the form | Needed, ask why first, or do not give? |
|---|---|
| Name | |
| Preferred way to contact you | |
| Topic you want help with | |
| Days you are free | |
| Date of birth | |
| Social Security number | |
| Mother's maiden name | |
| Bank account number |
- Sort the eight fields in the table, then write one question you would ask before giving a field you were unsure about.
Round 3 · Read before you send
App: Worksheet · fictional privacy note
Fictional privacy note
Beckley Community Library uses your answers to schedule computer help. Requests are kept for 90 days and are seen only by the learning desk volunteer coordinator. We do not sell your information.
| Question | Your answer |
|---|---|
| Who collects it? | |
| Why do they want it? | |
| How long do they keep it? | |
| Who sees it? |
- Answer the four questions in the table about the fictional privacy note. Say whether you would send the form, and what would change your mind.
Route used: app / simulation / paper · Support: independent / with prompt / needs practice
Mission 2C · Organize and recover a file
Point A
A file lost among downloads
Point B
A named file you can reopen
App: File Explorer · Open Mission 2C practice (opens a new tab)
- Open File Explorer (Windows logo key and E) › Documents. Make a folder named Community resources. In Word, type your task 1 question and task 3 source note, and save the file in that folder as library-help-v1.docx. Close Word, reopen the file from the folder, and say who controls a copy kept in a cloud drive.
- Right-click Community resources › Show more options › Send to › Compressed (zipped) folder. Right-click the ZIP file › Extract All, then open the extracted file. Delete that file and restore it from the Recycle Bin. On the Mission 2C practice page, choose the route for wrong wording and mark it simulated.
Round 2 · Rename the mess
App: Worksheet · ten messy file names
| Messy name | Clear new name | Folder |
|---|---|---|
| final-final-new.docx | ||
| IMG_2231.jpg | ||
| Document1.docx | ||
| scan0004.pdf | ||
| letter to landlord FINAL.docx | ||
| New Text Document.txt | ||
| library-hours-screenshot.png | ||
| budget.xlsx | ||
| untitled.pptx | ||
| resume copy (3).docx |
- Give each of the ten files a clear new name and a folder: Community resources, Household or Photos.
Round 3 · Find it fast
App: File Explorer · Documents
- In File Explorer, search Documents for part of your file name, sort by Date modified, and pin Community resources to Quick access. Write one way each saves time.
Round 4 · Which tool fixes it?
App: Worksheet · four problems
| Problem | Tool: Recycle Bin, version history, ZIP, or backup? |
|---|---|
| I deleted the whole file yesterday. | |
| The file is here, but a paragraph was replaced. | |
| I need to email five files in one attachment. | |
| My computer will not start and the file is only on it. |
- Choose the tool for each of the four problems in the table. Then say why a ZIP file helps with only one of them.
Route used: app / simulation / paper · Support: independent / with prompt / needs practice
Mission 2D · Share only the access needed
Point A
One file; three different jobs
Point B
Reader, reviewer and coauthor roles
App: Shared file · Open Mission 2D practice (opens a new tab)
- On the Mission 2D practice page, choose access for three people: one who only reads, one who suggests wording, and one who writes the handout with you. Record each role and why, and mark it simulated. Say what read-only does and does not do.
Round 2 · Role cards
App: Worksheet · six sharing situations
| Situation | Viewer, Commenter, Editor, or no sharing? |
|---|---|
| A neighbor wants to read your finished handout. | |
| A friend will proofread the wording. | |
| A co-leader will rewrite steps with you. | |
| Thirty class members need the final copy. | |
| Someone you do not know asks to edit it. | |
| Your landlord should see a letter but not change it. |
- Choose the least access for each of the six situations in the table, and explain one choice.
Round 3 · Delete it. Then what?
App: Worksheet · three situations
| Situation | What happens, and what protects you? |
|---|---|
| You delete a file from your laptop folder that syncs to the cloud. | |
| A partner replaces the whole handout with the wrong text. | |
| Your laptop is lost and the file is only on it. |
- For each situation in the table, say what happens and which protection helps: online recycle bin, version history, or a backup.
Route used: app / simulation / paper · Support: independent / with prompt / needs practice
Capstone 2E · Community resource folder
App: Browser · File Explorer · Word
Pick a different service than before: a food pantry, a bus route, tax help or a clinic. Use everything from today.
- Ask a question about a new community service. Check one source with the three source checks. Write the five-field source note.
- Save the note as a clearly named file in Community resources, ZIP the folder, and write who would get which access if you shared it.
- Swap the note only with a partner. Write whether your partner found the page and the detail, and what your note was missing.
Route used: app / simulation / paper · Support: independent / with prompt / needs practice
Lab quick card: Windows 11
- Ask a full-sentence question
- Press Ctrl and L, type your question as you would ask a person (the service, the place and one detail) and press Enter. Google may show an AI Overview above the results. If an AI Mode button or tab appears, select it to keep asking follow-up questions.
- Ask a follow-up
- Type a short follow-up in the same place, such as: Which of these are open on Saturdays? You do not need to start over.
- Open the source behind an answer
- Look for links beside or beneath the answer and open the organization's own page. Check who published it and when it was updated.
- Keep private details out of a question
- Do not type a Social Security number, bank or card number, password, claim number or health details into a question.
- Find a word on a long page
- Press Ctrl and F, then type the word you want to find on the page.
- Copy a web address into your notes
- Press Ctrl and L to select the address, then Ctrl and C to copy it. Click in your notes and press Ctrl and V to paste.
- Make a new folder
- Press the Windows logo key and E to open File Explorer. Open Documents, select New › Folder, type the name and press Enter. Or press Ctrl and Shift and N.
- Save a Word file into that folder
- In Word, select File › Save As › Browse. Open Documents › Community resources, type the File name, then select Save.
- Rename a file
- In File Explorer, select the file and press F2, or right-click it and select Rename. Type the new name and press Enter.
- Make a ZIP file
- Right-click the folder, then select Show more options › Send to › Compressed (zipped) folder. The ZIP file appears next to the folder.
- Open the files in a ZIP
- Right-click the ZIP file, select Extract All, then follow the steps. Open the files from the new folder, not from inside the ZIP.
- Get back a deleted file
- Open the Recycle Bin on the desktop, right-click the file and select Restore. It returns to its folder. Shift and Delete skips the Recycle Bin.
- Protect a Word file (instructor shows)
- File › Info › Protect Document. Always Open Read-Only limits changes; Encrypt with Password asks for a password to open. Word cannot recover a lost password.
- Share or see earlier versions (instructor shows; needs an account)
- OneDrive: select the file › Share, then choose Can view or Can edit; right-click the file › Version history. Google Drive: Share › Viewer, Commenter or Editor; in a Google Doc, select Last edit at the top right to see versions.