Veterans Upward Bound seal
WEST VIRGINIA
Veterans Upward Bound
A TRIO program funded by the U.S. Department of Education
Course
Digital Literacy Level 2
Week
2 of 6
Instructor
Britt Legg

Week 2 · Answer and observation guide

Assess observable evidence. A spoken prompt is “With prompt”; using the quick card alone can be independent. Mark simulated work separately from hands-on performance. These observations do not change assessment scores.

Mission 2A · Ask well, then check it

  1. The question names a service, a town and one detail, for example: Where can I get free computer help at a public library in Beckley, WV, in the evening?
  2. A full-sentence question with no private details. One follow-up (for example Which are open Saturdays?) and what it changed, such as a shorter or more local list. The AI answer is treated as a lead, not as proof.
  3. All five fields: page title, organization, full web address, date checked and one specific detail, taken from the organization's own page rather than from the AI summary. No personal records.
  4. Who published it (credibility), when it was updated (current), and whether it fits the question (relevance), each tied to something on the page. One detail in the AI answer that the page does not confirm, and one detail, such as hours or eligibility, to confirm through the organization's own contact.

Round 2 · Rescue the weak question

  1. Each rewrite names a service, a place and one detail, for example: Where can I take a free beginner computer class near Beckley, WV, in the evening? The answer to the rewrite is more local and more specific than the answer to the weak version.

Round 3 · Catch the error

  1. Free computer classes: partly right, but the page says free for library card holders. Beckley, Ohio: wrong, the page says West Virginia. Open until 9 p.m.: wrong, the page says 8 p.m. Walk in without signing up: wrong, the page says sign up at the learning desk. Believe the library page, then phone the library to confirm hours before travelling.

Round 4 · Safe to ask?

  1. Fine to ask: library hours; how to reset a forgotten password (no password typed). Keep out: Social Security number; bank card number; claim number; the diagnosis in the clinic question (ask Which clinics near Beckley have evening hours? instead). A safe rewrite removes the number or the health detail and keeps the need.

Review: The library's own page outranks a summary. Hours change, so phone before you go.

Mission 2B · Complete a form carefully

  1. Message: Please select an item in the list. Confirmation: Practice complete … No request was sent. It shows the exercise was done, not that anyone received a request.

Round 2 · Needed, not needed, risky

  1. Needed: name, preferred contact, topic, days free. Ask why first: date of birth. Do not give: Social Security number, mother's maiden name, bank account number. A good question: Why do you need this, and how long do you keep it?

Round 3 · Read before you send

  1. Who: Beckley Community Library. Why: to schedule computer help. How long: 90 days. Who sees it: the learning desk volunteer coordinator. Sending is reasonable for a help request. It would change if the form asked for a card number or a Social Security number.

Review: This is an account-free simulation. It practices validation and reading a confirmation, not delivery.

Mission 2C · Organize and recover a file

  1. Documents › Community resources holds library-help-v1.docx, reopened from that folder. The service and account (or the organization) control a cloud copy; the person who shares a file stays the owner.
  2. The ZIP file holds the folder and the extracted file opens. The deleted file is back in its folder from the Recycle Bin. Wrong wording: version history (simulated; it needs a service such as OneDrive or Google Docs). Missing file: the Recycle Bin or the service's recycle bin. Backup: a separate copy for when every synced copy is gone. A ZIP packages files; it is not encryption or a backup.

Round 2 · Rename the mess

  1. Any scheme where the name says what the file is and which version it is, for example library-help-v1.docx or landlord-letter-oct.docx. Folders are consistent: library and handout files in Community resources, budget and landlord letter in Household, camera and screenshot files in Photos.

Round 3 · Find it fast

  1. Search finds a file from part of its name without opening every folder. Sorting by Date modified brings the newest file to the top. Pinning keeps the folder one click away in the left pane.

Round 4 · Which tool fixes it?

  1. Deleted file: Recycle Bin. Replaced paragraph: version history, if the service keeps it. Five files in one attachment: ZIP. Computer will not start: a backup, a separate copy. A ZIP only packages files for transfer; it does not recover deletions, undo edits or replace a backup.

Review: Recycle Bin recovers deleted files. Version history can recover earlier content of a cloud file.

Mission 2D · Share only the access needed

  1. Reader: Viewer. Reviewer: Commenter, or the nearest option the service offers. Co-writer: Editor. Named people and the least access each task needs, marked simulated. Read-only stops changes but the file can still be read and copied; it is not encryption.

Round 2 · Role cards

  1. Neighbor: Viewer. Friend proofreading: Commenter. Co-leader: Editor. Thirty class members: Viewer, to named people or a view-only link. Stranger asking to edit: no sharing. Landlord: Viewer, or send a PDF copy.

Round 3 · Delete it. Then what?

  1. Delete from synced folder: the deletion syncs; look in the online recycle bin, which keeps files for a limited time. Wrong text from a partner: version history, if the service keeps it. Lost laptop with the only copy: only a separate backup helps, because a file that was never synced or backed up cannot be recovered.

Review: Viewer meets the task with less ability to change the shared copy. It does not encrypt it.

Capstone 2E · Community resource folder

  1. A new service, not the earlier example. A question with a service, a place and one detail; one source from the organization's own page; all five fields (title, organization, full URL, date checked, specific detail).
  2. A clearly named file in Documents › Community resources; a ZIP of the folder; Viewer for a reader, Commenter for a reviewer, Editor only for a co-writer.
  3. The partner finds the page and the detail from the note alone. If not, the note lacked a field, usually the full URL or the specific detail, and the learner adds it.

Observation: Independent: the partner finds the page and detail from the note alone. With prompt: needed one hint. Needs practice: a field or the file name was missing.

For the exact learner procedures, use the matching worksheet and quick card.