Veterans Upward Bound seal
WEST VIRGINIA
Veterans Upward Bound
A TRIO program funded by the U.S. Department of Education
Course
Digital Literacy Level 2
Week
4 of 6
Instructor
Britt Legg

Week 4 · Worksheet

Follow along with the slides: each step there is a step here. Check the box when you see what You should see describes. Tonight you use two practice pages on our site. Every email address is made up and ends in example.com, so nothing is ever delivered. Practice Mail and the practice offer cannot charge you or send anything outside the page.

NameWorkstation

Tonight’s goals

Check each one at the end of class if you can do it.

Words we use tonight

Tab
One of the page names along the top of Edge. Click a tab to switch pages.
Address bar
The long box at the top of Edge where you type a website name.
Subject
The line people read first. It says what the message is about.
To
The person who needs to act on the message.
Cc
A visible copy for people who only need to know.
Bcc
A hidden copy. The other people cannot see these addresses.
Draft
A message you started but have not sent. Practice Mail keeps it in Drafts.
Owner
The person who wrote the document and decides what changes.
Reviewer
The person who reads the document and suggests changes.
Comment
A note beside a document that suggests a change.
Reply
Your answer, written under someone's comment.
Resolve
Close a comment once it is dealt with. It stays on record.
Thread
A comment together with the replies under it.
Free trial
Free for a short time. After that you may be charged.
Recurring charge
The same amount taken again and again, such as every month.
BEFORE WE START · MICROSOFT EDGE

Open this worksheet on your computer

It has every step from tonight, a box to check for each one, links to the practice pages, and a My result page at the end. If you have a printed copy, open it on screen too.

  1. 1
    Find the taskbar. Look at the bottom of your screen. The long dark bar there is the taskbar.the taskbar, with a round Edge icon on it.
  2. 2
    Open Microsoft Edge. Click the round blue-green Edge icon on the taskbar.a window with a long address bar at the top. This is Microsoft Edge.
  3. 3
    Go to the course website. Click the long address bar at the top of Edge. Type vublessons.com and press Enter.the VUB Learning page with course cards.
  4. 4
    Open the course. On the Digital Literacy — Level 2 card, click Open course.a page that lists the weeks of the course.
  5. 5
    Open your Week 4 worksheet. Roll the mouse wheel toward you until you see Week 4. Click Worksheet in the Week 4 row.a page titled Week 4 · Worksheet. Leave it open. You will come back to it.

IF YOU GET STUCK

Cannot see the taskbar? Move the mouse pointer to the very bottom of the screen. The bar appears.

No Edge icon on the taskbar? Press the Windows key, type Edge and press Enter.

Typed it in a search box and got a list of results? Click the long bar at the very top of Edge, press Ctrl and A, and type it again.

Cannot find the card? Roll the mouse wheel toward you to scroll down. The cards are in a row.

Cannot find Week 4? The weeks are in order. Keep rolling the wheel toward you.

PART 1 OF 4 · PRACTICE MAIL

Write a request people can act on

GOALS 1, 2
POINT A · YOU START HEREAn empty Practice Mail inbox.
POINT B · YOU’RE DONE WHENA message with a subject that names the request and the deadline, a message with a day and a time, and words that welcome everyone.

Open Practice Mail It opens in a new tab. Nothing you write is sent outside the page.

Know your screen: To: who gets the message. · Subject: the line people read first. · The big white box: your message. · Send: sends the message. In Practice Mail nothing really leaves the page.
  1. 1
    Find Part 1 on your worksheet. Click the Week 4 · Worksheet tab at the top of Edge. Roll the mouse wheel toward you until you see Part 1.the heading Part 1 of 4 and a gold button named Open Practice Mail.
  2. 2
    Open Practice Mail. Click the gold button Open Practice Mail.a new tab named Practice Mail with a Compose button at the top left.
  3. 3
    Start a new message. Click Compose at the top left.a box named New Message.
  4. 4
    Click the Subject line. Click the Subject line, the line under To.a blinking line in the Subject line.
  5. 5
    Type the subject. Type Reply by Friday noon: please review the handoutyour subject on the Subject line.
  6. 6
    Check your subject. Read your subject. Find the day Friday and the time noon.the day Friday and the time noon in the subject.
  7. 7
    Click the message box. Click the big white box under the Subject line.a blinking line at the top of the big white box.
  8. 8
    Type the greeting. Type Hi guys, and press Enter.Hi guys, on the first line. The blinking line moves to the second line.
  9. 9
    Type the request. Type Please review the computer-help handout and reply by Friday at noon. Press Enter.the request on the second line.
  10. 10
    Type the choice. Type Reply by email, or call 304-555-0142 if you prefer. Press Enter.the email-or-phone line on the third line.
  11. 11
    Type the closing. Type Thank you, and press Enter. Type your first name.a closing line and your name at the end of the message.
  12. 12
    Find the word to change. Double-click the word guys in your first line.the word guys shaded.
  13. 13
    Change the word. Type everyonethe first line now says Hi everyone,.
  14. 14
    Read it like your reader. Read your message from top to bottom. Find the day and the time you need an answer.Friday and noon in the subject and in the message, and Hi everyone, on the first line.

IF YOU GET STUCK

Cannot find the gold button? Click the Week 4 · Worksheet tab, then roll the mouse wheel toward you until you see Part 1.

Made a typing mistake? Press Backspace to erase the letter before the blinking line.

Clicked away from the message box? Click in the box again. Your words are still there.

CHECK YOURSELF

Which subject line is easiest to act on?

A. Hello from the learning desk · B. Reply by Thu 5 p.m.: bring the sign-in sheet? · C. Sign-in sheet

My answer:

Which invitation is the most welcoming?

A. Bring your husband or wife. · B. Bring a guest if you like. · C. Wives are welcome.

My answer:

PART 2 OF 4 · PRACTICE MAIL

Choose who sees which addresses

GOAL 3
POINT A · YOU START HEREA message with a subject and a text, and nobody to send it to.
POINT B · YOU’RE DONE WHENA sent practice message with desk@example.com in To and three volunteers in Bcc, and the Who sees what box read.
  1. 1
    Click the To line. Click the To line at the top of the message.a blinking line in the To line.
  2. 2
    Type the first address. Type desk@example.com Press Enter.a gray bubble holding desk@example.com.
  3. 3
    Find the Bcc link. Look at the right end of the To line. Find the word Bcc.two small blue words: Cc and Bcc.
  4. 4
    Open the Bcc line. Click Bcc.a new line named Bcc under the To line.
  5. 5
    Click the Bcc line. Click in the Bcc line.a blinking line in the Bcc line.
  6. 6
    Add the three volunteers. Type the first address below and press Enter. Do the same for the other two addresses.sam@example.com
    pat@example.com
    lee@example.com
    three gray bubbles on the Bcc line.
  7. 7
    Check who sees what. Look at your To line and your Bcc line.one address in To and three in Bcc.
  8. 8
    Send the practice message. Click the blue Send button at the bottom left of the message.a page that says the message was sent in practice, with a box named Who sees what.
  9. 9
    Read who sees what. Find the box named Who sees what. Read the row for sam@example.com.sam sees To: desk@example.com only. The other Bcc addresses are hidden.

IF YOU GET STUCK

Cannot find Bcc? Look at the right end of the To line. Click in the To line first.

The address is not allowed? Practice Mail only takes addresses that end in @example.com.

Closed the message by mistake? Click Drafts on the left, then click your message. Everything you typed is still there.

CHECK YOURSELF

You email 12 neighbors who do not know each other and put them in Bcc. What does Bcc do?

A. Bcc people cannot see each other’s addresses · B. Nobody can send the email on to someone else · C. Only those 12 people can open the email

My answer:

PART 3 OF 4 · MICROSOFT WORD

Give feedback on one shared copy

GOAL 4
POINT A · YOU START HEREA short handout with no comments.
POINT B · YOU’RE DONE WHENA handout where the comment is answered, the number is added and the thread says Resolved, saved in Documents.
Know your screen: The Review tab: comments live here. · New Comment: adds a comment to the words you shaded. · The comment appears in a box on the right of the page.
  1. 1
    Open Word. Press the Windows key on your keyboard. (Or click Start at the bottom left.) Type Word and press Enter.the Word start screen, with a Blank document tile.
  2. 2
    Start a blank document. Click Blank document.a white page with a blinking line at the top. The blinking line is the cursor: where your typing goes.
  3. 3
    Type the title. Click the white page. Type Computer help handout and press Enter.the title at the top of the page.
  4. 4
    Type step 1. Type Step 1: Choose one task. and press Enter.a second line under the title.
  5. 5
    Type step 2. Type Step 2: Visit the learning desk. and press Enter.a third line.
  6. 6
    Type step 3. Type Step 3: Ask how to repeat it at home. Do not press Enter.four lines: the title and three steps.
  7. 7
    Be the reviewer: shade a line. Point just before the S in Step 3: Ask how to repeat it at home. Hold the left mouse button down. Drag to the end of that line. Let go.the Step 3 line shaded gray.
  8. 8
    Open the Review tab. Click the Review tab at the top of Word.new buttons along the top of Word, including New Comment.
  9. 9
    Click New Comment. Click New Comment.a comment box on the right side of the page, with a blinking line.
  10. 10
    Write a specific comment. Type Add the contact number after the steps so readers can find help.your comment in the box on the right.
  11. 11
    Post the comment. Click Post comment.your comment stays on the right side, with a Reply box under it.
  12. 12
    Be the owner: go to the end of step 3. Click at the very end of the line Step 3: Ask how to repeat it at home.a blinking line after the word home.
  13. 13
    Add the number. Press Enter. Type Help desk: 304-555-0142a new line under Step 3 that says Help desk: 304-555-0142.
  14. 14
    Click the Reply box. Click the Reply box under your comment.a blinking line in the Reply box.
  15. 15
    Write and post your reply. Type Added, thank you. Click the small arrow button next to the box.your reply under the comment.
  16. 16
    Open the comment menu. Click the three dots ··· at the top right of the comment.a small menu with Resolve thread in it. A thread is a comment and the replies under it.
  17. 17
    Resolve the comment. Click Resolve thread.the comment turns gray and says Resolved.
  18. 18
    Save: open the File menu. Click File at the top left.a menu with Save As in the list on the left.
  19. 19
    Open the Save As box. Click Save As, then click Browse.a box titled Save As.
  20. 20
    Choose Documents. On the left side of the box, click Documents.the top of the box ends in Documents.
  21. 21
    Name the file. Click in the File name box. Press Ctrl and A together to shade the old name. Type Handout with commentsHandout with comments in the File name box.
  22. 22
    Save the file. Click Save.Handout with comments at the very top of the Word window.

IF YOU GET STUCK

No New Comment button? Click the Review tab first.

Cannot find Resolve thread? Click the three dots at the top right of the comment box.

A box asks you to sign in? Close it with the X. Word works without it tonight.

CHECK YOURSELF

You added the number the comment asked for. What next?

A. Delete the comment · B. Reply "Added", then resolve the comment · C. Leave the comment as it is

My answer:

PART 4 OF 4 · MICROSOFT EDGE

Check an offer before you agree

GOAL 5
POINT A · YOU START HEREA practice offer: Free for 7 days, then $12 each month.
POINT B · YOU’RE DONE WHENFour facts on your worksheet: when the free days end, the price, how often you pay, and how to cancel.

Open the practice offer It opens in a new tab. It is a practice page: nothing on it can charge you.

  1. 1
    Find Part 4 on your worksheet. Click the Week 4 · Worksheet tab at the top of Edge. Roll the mouse wheel toward you until you see Part 4.the heading Part 4 and a gold button named Open the practice offer.
  2. 2
    Open the practice offer. Click the gold button Open the practice offer.a new tab named MapleStream · Practice offer.
  3. 3
    Read the offer. Read the big words at the top of the page.Free for 7 days and then $12 each month.
  4. 4
    Find when the free days end. Find the line in the small print that starts with Your first charge.Your first charge is on day 8.
  5. 5
    Find the price. Find the dollar amount near the top of the page.$12 each month.
  6. 6
    Find how often you pay. Find the words that say how often $12 is charged.each month near the top, and every month until you cancel in the small print.
  7. 7
    Find how to cancel. Look at the last line of the small print.Account › Billing › Cancel plan.
  8. 8
    Write the four facts. Click the Week 4 · Worksheet tab. In Part 4, click the box and write the four facts.your four facts in the box: when it ends, the price, how often, how to cancel.

IF YOU GET STUCK

The offer did not open? Click the Week 4 · Worksheet tab. In Part 4, click Open the practice offer again.

Cannot find a fact? Roll the mouse wheel toward you. The small print is at the bottom of the page.

CHECK YOURSELF

Free for 7 days, then $12 each month. You do nothing. What happens?

A. Nothing is ever charged · B. $12 is charged every month until you cancel · C. $12 is charged once

My answer:

WRAP-UP · MY RESULT

Check your work

  1. 1
    Fill in your result page. Turn to the last page of your worksheet, My result. Fill in every box.My subject line
    Who I put in To and Bcc
    What Bcc does
    My comment and my reply
    The four offer facts
    One habit for next time
    every box on the My result page filled in.

Show your instructor:

TAKE IT HOMEBefore you send your next group message, check three things: a subject with the day and time, words that welcome everyone, and who is in To and who is in Bcc. Bring one real message you want to improve to Week 5.
MY RESULT

What I made tonight

This page is your finished work. Fill in every box. Your instructor looks at it at the end of class.