Week 4 · Instructor notes

Slide 1

Work together without confusion.

Welcome learners by name. Tonight the class works together: you show each step on the projector and everyone does it at their own computer. F toggles fullscreen; N shows notes.

Slide 2

Start with what you know.

Two or three answers. Listen for a clear subject, a day and a time, and one thing to do. Tonight teaches exactly those.

Slide 3

Tonight's goals

Read each goal aloud. There are five goals in four parts: Part 1 teaches goals 1 and 2, and each later part teaches one. Learners check the goals off on their worksheet at the end of class.

Slide 4

How tonight works.

Each part starts with a slide that names the program. Wait for every screen to match before you move on.

Slide 5

Find the taskbar

Point to the taskbar on the projector. Every screen should show the same bar along the bottom. If stuck: Cannot see the taskbar? Move the mouse pointer to the very bottom of the screen. The bar appears.

Slide 6

Open Microsoft Edge

Wait until every screen shows the Edge window. If stuck: No Edge icon on the taskbar? Press the Windows key, type Edge and press Enter.

Slide 7

Go to the course website

If the browser opens to another page, the address bar is still the long box at the top. If stuck: Typed it in a search box and got a list of results? Click the long bar at the very top of Edge, press Ctrl and A, and type it again.

Slide 8

Open the course

Walk the room until every screen shows the course page. If stuck: Cannot find the card? Roll the mouse wheel toward you to scroll down. The cards are in a row.

Slide 9

Open your Week 4 worksheet

The worksheet tab stays open all night. It holds the links to the practice pages and your result page. If stuck: Cannot find Week 4? The weeks are in order. Keep rolling the wheel toward you.

Slide 10

Now working in: Practice Mail

Part 1 of 4. Say the program name out loud. Everyone opens Practice Mail from the worksheet in a moment.

Slide 11

A request someone can act on.

Ask: which message in your inbox was easy to answer? Usually it said what and by when. Tonight we write one, and fix a word that leaves people out.

Slide 12

Watch: a message someone can act on

Plays 1:25 to 2:10 of the Week 4 video and stops on its own. It ends before the part about checking recipients, which is Part 2. Press Play; it never starts by itself. Captions are on.

Slide 13

Find Part 1 on your worksheet

Everyone should be looking at the gold button before you move on. If stuck: Cannot find the worksheet tab? Look at the tabs along the top of Edge. The one named Week 4 · Worksheet has the links.

Slide 14

Open Practice Mail

The worksheet stays open in its own tab. Practice Mail opens beside it. If stuck: Nothing happened? Look at the tabs along the top of Edge. The new tab may be on the right. Click it.

Slide 15

Start a new message

Wait until every screen shows the New Message box. If stuck: No box appeared? Click Compose again, and wait one second.

Slide 16

Find your way around the message

Point to each part on the projector. Practice Mail is a practice email program: it looks and works like email, but every address must end in example.com, so nothing is delivered anywhere.

Slide 17

Click the Subject line

Say it: click first, then type. The blinking line shows where typing goes. If stuck: Cannot tell which line is Subject? It is the line with the word Subject in gray. It is under the To line.

Slide 18

Type the subject

The subject carries the request and the deadline: Friday noon. Spelling does not need to be perfect. If stuck: Made a typing mistake? Press Backspace to erase the letter before the blinking line, then type it again.

Slide 19

Check your subject

A reader who sees only the subject already knows what to do and by when.

Slide 20

Click the message box

This box holds the message itself. If stuck: The blinking line is still in the subject? Click lower, in the middle of the big white box.

Slide 21

Type the greeting

This first line says «Hi guys,» on purpose. We fix it in a few steps. If stuck: Cannot find the Enter key? It is the large key on the right side of the keyboard, with a bent arrow on it.

Slide 22

Type the request

One request, with a day and a time.

Slide 23

Type the choice

Offering two ways to reply is how a message welcomes people with different habits.

Slide 24

Type the closing

Learners type their own first name.

Slide 25

Find the word to change

Double-click means two quick clicks in the same spot. If stuck: The whole line is shaded? Click once anywhere else in the box, then double-click on the middle of the word guys.

Slide 26

Change the word

A word like guys leaves some people out. Everyone leaves nobody out. If stuck: The comma disappeared? Click right after everyone and type , again.

Slide 27

Read it like your reader

Could the reader act without asking what you meant? Read a few subjects aloud around the room.

Slide 28

Which subject line is easiest to act on?

Ask everyone to choose before you select an answer. Correct answer: Reply by Thu 5 p.m.: bring the sign-in sheet? It says what you need and when, so the reader can act.

Slide 29

Which invitation is the most welcoming?

Ask everyone to choose before you select an answer. Correct answer: Bring a guest if you like. It does not guess who someone is or who they live with. It offers a choice.

Slide 30

Still working in: Practice Mail

Part 2 of 4. Say the program name out loud. We stay in Practice Mail, in the same message. Do not close it.

Slide 31

To, Cc and Bcc.

Ask: when is it a problem if 30 people can see each other's addresses? Bcc protects addresses. It does not make the message secret.

Slide 32

Watch: who receives it

Plays 2:12 to 2:32 and stops on its own, before the part about Reply all, which we are not practicing tonight. Press Play; it never starts by itself. Captions are on.

Slide 33

Click the To line

The message from Part 1 is still open. Anyone who closed it can click [Drafts] and open it. If stuck: Cannot find the To line? It is the first line of the New Message box, at the top.

Slide 34

Type the first address

This is the organizer's own desk address. The volunteers go in Bcc. If stuck: A message says the address is not allowed? Practice Mail only takes made-up addresses that end in @example.com. Check the spelling and type it again.

Slide 35

Find the Bcc link

Bcc stays out of the way until you ask for it.

Slide 36

Open the Bcc line

The word Bcc disappears from the To line once the Bcc line is open. If stuck: Nothing happened? Click right on the word Bcc, not beside it.

Slide 37

Click the Bcc line

Wait until every screen shows the blinking line in the Bcc line.

Slide 38

Add the three volunteers

These three people do not know each other. Bcc keeps their addresses from the others. If stuck: The bubbles did not appear? Press Enter right after you type each address.

Slide 39

Check who sees what

Say it before the next step: the three in Bcc will not see each other.

Slide 40

Send the practice message

Practice Mail sends nothing anywhere. It shows what each person would see. If stuck: A message says to add a subject or an address? Fill in what it asks for, then click Send again.

Slide 41

Read who sees what

This is the post-test idea: Bcc hides addresses from the other people. It does not stop forwarding.

Slide 42

You email 12 neighbors who do not know each other and put them in Bcc. What does Bcc do?

Ask everyone to choose before you select an answer. Correct answer: Bcc people cannot see each other’s addresses. Bcc hides addresses from each other. It does not stop sending the message on.

Slide 43

Now working in: Microsoft Word

Part 3 of 4. Say the program name out loud. Everyone opens Word in a moment. Tonight one person plays both roles: reviewer, then owner.

Slide 44

One copy. Comments, not copies.

Ask: has anyone received three versions of the same file? In real life the shared copy lives in one place everyone can open. Tonight we practice the comment steps on one file.

Slide 45

Watch: why one copy

Plays 2:59 to 3:15 and stops on its own, before the roles and the live-or-later discussion. Press Play; it never starts by itself. Captions are on.

Slide 46

Watch: a useful comment

Plays 3:48 to 4:21 and stops on its own, before the partner pause prompt. Press Play; it never starts by itself. Captions are on.

Slide 47

Open Word

Say the keys aloud: Windows key, type Word, Enter. Wait until every screen shows Word. If stuck: Word did not open? Click Start, scroll the list of apps to Word, and click it.

Slide 48

Start a blank document

Walk the room. Everyone should see an empty blank document. If stuck: Already looking at an empty page? Your computer skips the start screen. Go on to the next step. A sign-in box? Close it with its X; no account is needed.

Slide 49

Find your way around the Review tab

Point to each part on the projector. Tonight one person plays both roles on one copy. In real life the copy lives in one shared place, and each person comments on that same file.

Slide 50

Type the title

Spelling does not need to be perfect. The comment is the point. If stuck: Made a typing mistake? Press Backspace to erase the letter before the blinking line, then type it again.

Slide 51

Type step 1

One line at a time.

Slide 52

Type step 2

Slide 53

Type step 3

The handout is done. The next steps play two roles: first the reviewer.

Slide 54

Be the reviewer: shade a line

You practiced dragging in Week 3. Demonstrate it once more, slowly. If stuck: Lost the shading? Click anywhere on the page and try the drag again, slowly.

Slide 55

Open the Review tab

A ribbon is the strip of buttons under the tab names. If stuck: Cannot find the Review tab? It is in the row of words above the buttons: File, Home, Insert, and so on.

Slide 56

Click New Comment

The comment is tied to the words you selected. If stuck: No New Comment button? Click the Review tab first.

Slide 57

Write a specific comment

Point out where, what and why: after the steps, add the contact number, so readers can find help.

Slide 58

Post the comment

Posting makes the comment visible to the owner. If stuck: No Post comment button? Press Ctrl and Enter together.

Slide 59

Be the owner: go to the end of step 3

From here the same person plays the owner of the handout. If stuck: The comment box moved? Click in the page, on the left of the comment box.

Slide 60

Add the number

Use the number on the slide. A comment is a request; the owner decides and makes the change. If stuck: The new line is shaded? Click anywhere else on the page. The shading was the selection.

Slide 61

Click the Reply box

The reply tells the reviewer the change is done.

Slide 62

Write and post your reply

A short reply is enough. If stuck: No arrow button? Press Enter, or Ctrl and Enter together.

Slide 63

Open the comment menu

The three dots mean more choices. If stuck: A Resolve button instead of three dots? Click Resolve. Your Word shows it that way.

Slide 64

Resolve the comment

Resolved comments are hidden from view, not deleted. They stay in the file.

Slide 65

Save: open the File menu

Everything turns into a menu when File is clicked. If stuck: Not sure you clicked File? File is the first word in the row of tabs, above the buttons.

Slide 66

Open the Save As box

The same clicks as in Week 3. If stuck: No Browse button? Click This PC, then look for Browse beside it.

Slide 67

Choose Documents

Documents is the folder learners used last week.

Slide 68

Name the file

Check a few screens before the next click. If stuck: Typed the name next to the old one? Click in the box again, press Ctrl and A, and type the name again.

Slide 69

Save the file

The window title now reads Handout with comments.

Slide 70

You added the number the comment asked for. What next?

Ask everyone to choose before you select an answer. Correct answer: Reply "Added", then resolve the comment. The reply tells the reviewer. Resolving closes the comment.

Slide 71

Now working in: Microsoft Edge

Part 4 of 4. Say the program name out loud. We are back in Edge, on a practice page. Everyone starts from the worksheet tab.

Slide 72

A free trial can become a monthly charge.

Ask: has a free trial ever turned into a charge? The four facts are the habit. The offer tonight is fictional.

Slide 73

Watch: review an offer

Plays 6:01 to 6:27 and stops on its own, before the video discusses logos and the practice wrap-up. Press Play; it never starts by itself. Captions are on.

Slide 74

Find Part 4 on your worksheet

Everyone should be looking at the gold button before you move on. If stuck: Cannot find the worksheet tab? Look at the tabs along the top of Edge. The one named Week 4 · Worksheet has the link.

Slide 75

Open the practice offer

The offer opens in a new tab, so the worksheet stays open beside it. If stuck: Nothing happened? Look at the tabs along the top of Edge. The new tab may be on the right. Click it.

Slide 76

Read the offer

This is what the offer says first. The next steps find the details.

Slide 77

Find when the free days end

Day 8 is the first day a charge happens. That is the end of the free trial. If stuck: Cannot find the small print? Roll the mouse wheel toward you to scroll down. The small print is at the bottom.

Slide 78

Find the price

The price is $12.

Slide 79

Find how often you pay

This is the recurring charge: the same amount again and again.

Slide 80

Find how to cancel

A real offer that hides this line is a warning sign. If stuck: No cancel line on your screen? Scroll down. It is the third line of the small print.

Slide 81

Write the four facts

Walk the room. Accept short notes such as: day 8, $12, every month, Account Billing Cancel plan.

Slide 82

Free for 7 days, then $12 each month. You do nothing. What happens?

Ask everyone to choose before you select an answer. Correct answer: $12 is charged every month until you cancel. A monthly price keeps charging until you cancel.

Slide 83

Fill in your result page

Learners copy what they made into their own words. Walk the room and read a few. If stuck: Not sure what to write? Look back at the step that made it. Your Practice Mail, your Word handout and your four facts are still on your screen.

Slide 84

Show your instructor.

Walk the room with the roster. Mark Independent, With prompt or Needs practice for each of the five. Re-show only the missing step. Read the My result page as the evidence.

Slide 85

I can…

Celebrate one concrete result per learner. Anything unchecked is the first thing to practice next week.

Slide 86

Take it home.

Close all programs. Select Start fresh on this computer. Handout with comments may stay in Documents. Practice Mail forgets everything when the tab closes.

Slide 87

Mission complete.

Collect evidence, not just confidence. Restore shared settings.