🏥 VA Telehealth Tips

VUB Intermediate Computer Skills - Week 2

HANDOUT
🩺
VA Video Connect

Meet with your VA healthcare team from the comfort of your home. No driving required — just click the link they send you!

📋 What is Telehealth Good For?

✅ Great For:

  • Follow-up appointments
  • Medication reviews
  • Mental health counseling
  • Chronic condition management
  • Quick questions for your doctor
  • Discussing test results

⚠️ Still Need In-Person:

  • Physical exams requiring touch
  • Lab work and blood draws
  • X-rays and imaging
  • Emergencies (call 911!)
  • Vaccinations/shots
  • Minor procedures

📝 Before Your Appointment

📋 Preparation Checklist

  1. Check your email for the appointment link from VA
  2. Test your camera and microphone the day before
  3. Find a private, quiet space where you can discuss health matters
  4. Write down your questions and symptoms you want to discuss
  5. Gather your medications — have them nearby to show the doctor
  6. Have your VA card ready for verification if needed
  7. Join 10-15 minutes early to troubleshoot any tech issues

🩺 During Your Appointment

👁️
Look at the camera when speaking — it's like eye contact
🗣️
Speak clearly and a bit slower than usual
💡
Good lighting — sit facing a window if possible
📋
Take notes during the appointment
❓
Ask questions — don't be shy about your health!
📍
Stay seated — moving around can be distracting

📝 Write Down Questions for Your Next Appointment:

Note: Bring this sheet with you to your telehealth appointment so you remember to ask everything!

📞 Need Help? VA Telehealth Support

VA Health Resource Center 1-877-470-5947

For technical help with video appointments

MyHealtheVet myhealth.va.gov

Message your doctor, view records, schedule appointments

VA Video Connect App mobile.va.gov/app/va-video-connect

Download for phone or tablet

Veterans Crisis Line 988, Press 1

24/7 for mental health emergencies