WEEK 1 · YOUR STARTING POINT · 20 MINUTES

Start with the pre-test.

  1. Enter your name. Answer 20 questions on your own.
  2. Submit your answers. Save the complete graded PDF to Britt’s USB drive.
  3. Return to this tab. The video is next.
Open the pre-test ↗Opens a new tab

This check shows where to start.

WEEK 1 · WATCH & CONNECT · 7:24

See it. Then try it.

Play when ready.
Pause to discuss.

Transcript & chapters
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WEST VIRGINIA
VETERANS UPWARD BOUND
MISSION 01 OF 06 // DIGITAL LITERACY L2

Make technology work for you

Readable textRight speakerClean printShared calendarClear help request
PRESS → TO BEGIN
WK-01 // WARM-UP

It’s Monday night.

Frank’s VA appointment reminder popped up on Tuesday.

The words on his screen are so small he squints.

His video visit starts. The sound blasts from the speakers, not his headset.

His flyer prints on two pages.

Sound familiar? Tonight we fix all of it.

WK-01 // TONIGHT’S MISSION

Make the computer fit you.

  1. AMake text readable, then put it back
  2. BSend sound to the right device
  3. CPrint one clean page
  4. DMake a calendar entry others can act on
  5. EUndo an automatic change and ask for help clearly
WK-01 // UNIT AWindows Settings

Text too small?
Fix it for the whole computer.

  1. 01Open Settings ▸ System ▸ Display
  2. 02Scale & layout ▸ Scale ▸ 125%
  3. 03Check every app, then set it back to 100%
WK-01 // UNIT A // TEXT TOO SMALLWindows Settings
WK-01 // MISSION AWindows Settings

Make text readable,
then put it back.

POINT A · STARTScale is 100%. Text looks small.
POINT B · DONE WHENTried 125%, checked 2 apps, back to 100%.
01Open Settings
02System ▸ Display
03Scale ▸ 125%
04Check 2 apps
05Back to 100%
▸ WORKSHEET 1A · RAISE YOUR HAND IF STEP 3 LOOKS DIFFERENT
WK-01 // UNIT A // QUICK CHECKWindows Settings

Browser zoom fixed one website. What fixes every app?

Display Scale in Settings ▸ System ▸ Display.
Why: Scale resizes Windows and every app. Browser zoom only resizes web pages.
WK-01 // UNIT BWindows Quick Settings speaker icon on the taskbar

Sound in the wrong place?
Pick the output.

  1. 01Plug in the headset first
  2. 02Click the speaker on the taskbar ▸ the arrow beside the volume slider
  3. 03Choose Headphones, then play a sound
WK-01 // UNIT B // SOUND IN THE WRONG PLACEWindows Quick Settings speaker icon on the taskbar
WK-01 // MISSION BWindows Quick Settings speaker icon on the taskbar

Send sound
to the right device.

POINT A · STARTSound plays from the speakers.
POINT B · DONE WHENA test sound plays in your headset, and you know how to switch back.
01Plug in headset
02Click speaker icon
03Open outputs (›)
04Choose Headphones
05Play a test sound
▸ WORKSHEET 1B
WK-01 // UNIT B // QUICK CHECKWindows Quick Settings speaker icon on the taskbar

Video call sound comes from the speakers, not your headset. Check first?

The sound output device: speaker icon ▸ › ▸ Headphones.
Why: Windows sends sound to one output at a time. Plugging in doesn’t always switch it.
WK-01 // UNIT CMicrosoft Word Community Supper Flyer.docx

One page means one page.

  1. 01Ctrl + P: read the preview. Does it say 1 of 2?
  2. 02Settings ▸ Normal Margins ▸ Narrow
  3. 03Preview says 1 of 1? Print one test copy
WK-01 // UNIT C // ONE CLEAN PAGEMicrosoft Word Community Supper Flyer.docx
WK-01 // MISSION CMicrosoft Word Community Supper Flyer.docx

Print one
clean page.

POINT A · STARTThe Community Supper flyer previews as 1 of 2.
POINT B · DONE WHENThe preview says 1 of 1 and one test copy is printed.
01Open the flyer
02Ctrl + P
03Narrow margins
04Check 1 of 1
05Print 1 copy
▸ WORKSHEET 1C · FILE: Community Supper Flyer.docx
WK-01 // UNIT C // QUICK CHECKMicrosoft Word Community Supper Flyer.docx

The preview shows page 2 with one line. First move?

Adjust the layout (margins), then check the preview again.
Why: you keep every word, and you only print once it fits.
WK-01 // UNIT DMicrosoft Outlook Calendar

A calendar entry
others can act on.

  1. 01Outlook ▸ Calendar ▸ New event
  2. 02Clear title, date, time, and Repeat: Weekly on Monday
  3. 03Invite, keep a reminder, then Save
  4. 04Check next week: is it on Monday?
WK-01 // UNIT D // WEEKLY EVENTMicrosoft Outlook Calendar
WK-01 // MISSION DMicrosoft Outlook Calendar

A calendar entry
others can act on.

POINT A · STARTNo reminder for class.
POINT B · DONE WHENA weekly Monday 4:38 PM event with a reminder, an invite to your partner, and next week checked.
01New event
02Title + time
03Repeat weekly Mon
04Invite + Save
05Check next week
▸ WORKSHEET 1D · INVITE THE PERSON BESIDE YOU
WK-01 // UNIT D // QUICK CHECKMicrosoft Outlook Calendar

A repeating reminder shows up on the wrong day. Fix?

Open it and edit the whole series, then check the next one.
Why: editing one occurrence leaves every future one wrong.
WK-01 // UNIT EMicrosoft Word new blank document

Did the computer change
what you typed?

  1. 01Watch: (c) became ©
  2. 02Undo it right away: Ctrl + Z or the ⚡ button
  3. 03Still stuck? Ask for help clearly.
WK-01 // UNIT E // HELP REQUESTMicrosoft Word new blank document

A help request that gets answered

  1. 01App + version: File ▸ Account ▸ About
  2. 02What you were doing
  3. 03What you already tried
  4. 04The exact message, word for word

✗ Hard to help

“Word is broken. Help!”

✓ Easy to help

“Word (Microsoft 365, Version 2408): when I click Save I see ‘Document not saved.’ I restarted Word and tried Save As.”
WK-01 // UNIT E // AUTOCORRECT + VERSIONMicrosoft Word new blank document
WK-01 // MISSION EMicrosoft Word new blank document

Undo an automatic change
and ask for help clearly.

POINT A · STARTWord keeps changing (c) into ©.
POINT B · DONE WHENYou undid it, found Word’s version, and wrote a four-part help request.
01Type (c)
02Undo it
03Find version
04Write the request
05Swap with partner
▸ WORKSHEET 1E
WK-01 // UNIT E // QUICK CHECKMicrosoft Word new blank document

Which request gets the fastest answer?

Not quiteA Help! Nothing works.
CorrectB Word, Version 2408. Save shows ‘Document not saved.’ Restarted, tried Save As.
Not quiteC Please fix my computer tomorrow.
B: app + version, what you did, what you tried, the exact message.
WK-01 // TAKE IT HOME

Take it home.

  1. 01Set the Scale that’s easiest for your eyes
  2. 02Make your headset the output before your next video visit
  3. 03Add one repeating reminder you actually need

Write it on your worksheet: Take it home.

MISSION 01 // COMPLETE

You made the computer fit you.

✓ Readable text✓ Right speaker✓ Clean print✓ Shared calendar✓ Clear help request
NEXT MONDAY · OCT 5 · FIND, JUDGE & ORGANIZE INFORMATION